Symptoms

The following warning appears in the DNS Zone Manager and/or the cPanel File Manager.

A warning occurred while processing this directive. [show] [close]
'tech_domains' array in /etc/cpanel/ea4/ea4-metainfo.json contained only invalid or empty entries.

 

Description

This error can occur after updating to cPanel version 130+ if the ea-cpanel-tools package is not up to date. The updates for this package can fail to be installed if system package updates are disabled or an error occurs in the update-packages script during the daily cPanel updates.

 

Workaround

You must update the ea-cpanel-tools package. 

Please note that while the following workaround will resolve this error, we do advise reviewing your update logs and preferences to ensure system packages are updating automatically.

  • On a server running AlmaLinux, Rocky Linux, or CloudLinux:

    yum update ea-cpanel-tools

  • On a server running Ubuntu 20 or 22:

    apt install --only-upgrade ea-cpanel-tools

 

Additional Resources

Where are the cPanel update logs? 

Error when running upcp: The “/usr/local/cpanel/scripts/update-packages” command (process xxxx) reported error number 1 when it ended. 

How to customize cPanel's Update Preferences from the Command Line