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This domain points to an IP address that does not use the DNS servers associated with this server Print

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Symptoms

Adding a new domain to the server fails with the error:

This domain points to an IP address that does not use the DNS servers 
associated with this server. Transfer the domain to this server's 
nameservers at the domain's registrar or update your system to recognize 
the current DNS servers.

 

Cause

This error occurs when the domain you are adding points to a remote host not associated with the server.

 

Resolution

There are three workarounds for this issue:

Name Servers
Configure Remote Service IPs
[Not Recommended] Allow remote domains

Update the domain registrar to point the domain to the nameservers that are already pointed to the cPanel server.

If you need to configure nameservers on the cPanel server, the following support article provides details on how to do so:

How to configure nameservers in a cPanel & WHM server

 

Additional Resources

How to configure nameservers in a cPanel & WHM server


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