Knowledgebase

Modifying a cPanel user account's domain/username results in "Site Quality Monitoring" error. Print

  • 0

Symptoms

When modifying a cPanel user account's username/domain (with Site Quality Monitoring configured), the following error occurs:

We could not migrate your Site Quality Monitoring project from "domain.tld" to "domain2.tld".
Cpanel::Exception::UserNotFound/(XID bpj83z) You do not have a user named “example”.

 

Description

We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-50521. Follow this article to receive an email notification when a solution is published in the product. 

 

Workaround

Manually update the information in Site Quality Monitoring using the following UAPI function:

Update domain name in Site Quality Monitoring project


Was this answer helpful?
Back

Send Message