Excessive bandwidth limits in a package can prevent resellers from creating accounts Print

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Symptoms

Nothing happens when you click the "Create" button while creating an account in WHM.

 

Description

When clicking "Create" the browser's developer console will show an error:

An invalid form control with name='bwlimit' is not focusable. 

We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-47824. Follow this article to receive an email notification when a solution is published in the product. 

 

Workaround

Check the bandwidth limit in the package being used for account creation and lower the value.

How to edit a hosting package in WHM


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