Symptoms

ELevate was recently updated, which is preventing the cpanel-monitoring-plugins from being reinstalled.

 

Description

When running ELevate, the upgrade process fails because it is unable to find the cPanel-monitoring-plugin rpms.

Last metadata expiration check: 0:00:39 ago on Tue Feb 10 08:31:43 2026.
* 2026-02-10 08:32:23 (10896) INFO No match for argument: cpanel-monitoring-agent
* 2026-02-10 08:32:23 (10896) INFO No match for argument: cpanel-monitoring-cpanel-plugin
* 2026-02-10 08:32:23 (10896) INFO No match for argument: cpanel-monitoring-whm-plugin
* 2026-02-10 08:32:23 (10896) INFO Error: Unable to find a match: cpanel-monitoring-agent cpanel-monitoring-cpanel-plugin cpanel-monitoring-whm-plugin
 

We've opened an internal case for our development team to investigate this further. For reference, the case number is RE-1654. Follow this article to receive an email notification when a solution is published in the product. 

 

Workaround

Note: If you are uncomfortable making this modification to the cPanel ELeate script, please feel free to open a support request, and we can perform this change on your behalf.

  1. Make a copy of the file /var/cpanel/elevate

    cp -Rav /var/cpanel/elevate{,.backup.$(date +"%d-%m-%Y")}

  2. Edit the file with your favorite editor.

    vim /var/cpanel/elevate

  3. Search for Monitoring by Press the / key and then the enter key.

  4. Remove the 3 lines by typing 3dd

    diff /var/cpanel/elevate.backup.10-02-2026 /var/cpanel/elevate
    1372,1374d1371
    <          "cpanel-monitoring-agent",
    <          "cpanel-monitoring-cpanel-plugin",
    <          "cpanel-monitoring-whm-plugin",

  5. Type :wq and press enter

  6. Run the ELevate script with --continue

    /scripts/elevate-cpanel --continue