Knowledgebase

Symptoms

When updating packages on an Ubuntu server, you encounter an error similar to the following.

Get:239 mirror://httpupdate.cpanel.net/ea4-u20-mirrorlist ./ ea-php83-pear 1.10.16-4+7.8.cpanel [280 kB]
Err:239 mirror://httpupdate.cpanel.net/ea4-u20-mirrorlist ./ ea-php83-pear 1.10.16-4+7.8.cpanel
  Hash Sum mismatch
  Hashes of expected file:
   - SHA256:474a7390feac9ee6dfe36006361979635ab25229e0b13641ed1a4a5819d2189f
   - SHA1:5fa0758cc00fc1f3d7fe66555da89b2b4522a9b0 [weak]
   - MD5Sum:1fdcb96b5305ceb450bb9bf0d8529616 [weak]
   - Filesize:279696 [weak]
  Hashes of received file:
   - SHA256:e55d2eddece49a83984bf9d4047c2b8905207a6c21ab10d00fed54cca2c73a00
   - SHA1:69153794909595abbc2a5d93d0bebc544b4b8dc9 [weak]
   - MD5Sum:e9543f644e2444e1c4d232df4cc2d730 [weak]
   - Filesize:11556 [weak]
  Last modification reported: Tue, 10 Jun 2025 20:41:10 +0000

Description

The error often occurs when apt is not up to date. Updating apt and related packages will correct the error.

Workaround

1. Access the server's command line as the 'root' user via SSH or "Terminal" in WHM.

2. Run the following commands.

   /usr/local/cpanel/scripts/updatesigningkey

   apt clean

   apt-get --only-upgrade install apt apt-transport-https apt-plugin-universal-hooks -y

   apt update

   apt upgrade -y