Articles

/scripts/upcp throws "Unable to locate package cpanel-comet-backup-plugin" error on Ubuntu Symptoms Running /scripts/upcp on an Ubuntu server upgrading to cPanel/WHM version 132.0.22... 404 error on TuxCare php-els repo: Failed to download metadata for repo 'php-els': Cannot download repomd.xml: Cannot download repodata/repomd.xml: All mirrors were tried Symptom When attempting to update packages, you receive errors that resemble the following:... An unresolvable hostname results in cpanel-exim being removed on Ubuntu servers Symptoms You will receive an error similar to the following during cPanel updates on Ubuntu... Anubis firewall blocks EPEL installation, preventing cPanel installation Symptoms cPanel fails to install due to EPEL Repository installation failures.   Cause Anubis... Apt update falling with error: The following signatures were invalid: EXPKEYSIG B7B3B788A8D3785C MySQL Release Engineering <[email protected]> Symptoms Ubuntu 20.04 update fails due to the expiration of the mysql repo GPG signing key. The... Dovecot won't start after upcp to 132.0.2 Symptoms Dovecot encounters a configuration fatal error. doveconf: Fatal: Error in... EA4 - mod_suphp conflicts with mod_suexec Symptoms Attempting to install both mod_suphp and mod_suexec through the EasyApache 4 interface... EA4 Repository Mirrors return 403 or 404 during installations or updates Symptoms Installations or updates may fail due to EA4 repository mirrors failing with 403 or 404... ELevate upgrade Problem: package from elevate requires leapp-framework-dependencies = 6, but none of the providers can be installed Symptoms When I try to upgrade from AlmaLinux or CloudLinux 8 to 9, I receive an ELevate error... EasyApache 4 does not report yum/dnf errors during review stage: cPanel v120 and later Symptoms EasyApache 4 doesn't show package conflicts during the provision process. It will... Elevate blocker "unsupported YUM repo 'alt-common'" Symptoms Packages installed from the alt-common repository are leading to a blocker when... Elevate on Ubuntu 24.04 fails: This version 11.134.0.9 does not support upgrades to Ubuntu 24.04. Please ensure the cPanel version is 132. Symptoms When running elevate via  /scripts/elevate-cpanel to upgrade from Ubuntu 22.04 to... Failed to read PID smaps during cPanel nightly update maintenance Symptoms After a nightly run of the cPanel upcp cron, you receive emails with warnings similar... How do I install the older PHP versions from ELS PHP? Question How do I install the older PHP versions from ELS PHP?   Answer All PHP packages... Recent update including tzdata-java causes cPanel SOLR to not start Symptoms After the most recent updates were run on the server, the cPanel Dovecot SOLR service... The server shows an error "STDERR: JSON::XS object version 4.03 does not match $JSON::XS::VERSION 4.04" Symptoms After a recent update, WHM/cPanel may not be accessible, and reviewing your server may... Ubuntu hash sum mismatch on package upgrade Symptoms When updating packages on an Ubuntu server, you encounter an error similar to the... Unable to install packages via EasyApache 4 on CloudLinux 8 Symptoms When trying to install a package via EasyApache 4 on CloudLinux 8 servers, the review... Update to cPanel 11.134.0.23 failed Symptoms Updates to cPanel v11.134.0.23 fail due to the following error: ***** FATAL: Failed to... Update to latest cPanel 110, 126, or 128 versions removes "addonfeatures" directory. Symptoms After updating to cPanel versions 11.110.0.65, 11.126.0.21, or 11.128.0.11, some cPanel... What types of instances are avaliable for cPanel & WHM on Google Cloud Compute Engine? Question What types of instances are available for cPanel & WHM on Google Cloud Compute... YUM update fails with error regarding /boot disk space Symptoms When running the 'yum update' command in the terminal, the following error is... cPanel LTS 110.0.67 Unavailable Symptoms After the latest update for cPanel 110, you find that the server is failing to upgrade... cPanel failed to install due to dependency errors on AlmaLinux or CloudLinux 9 Symptoms Using a fresh installation of AlmaLinux 9 or CloudLinux 9, the cPanel installer... cPanel installation fails on AlmaLinux 10 Symptoms cPanel install failed with the following errors. ( INFO): Downloading bootstrap... cPanel installation fails on Ubuntu if apt-key command fails Symptoms cPanel installation returns one or more of the following errors: GPG key is not... cPanel installer reports cPanel L.L.C. does not support CloudLinux version 10. Symptoms After converting to CloudLinux 10, attempting to install cPanel will fail with the... cPanel update failure: E Sysup: Needed system packages were not installed: python312 Symptoms cPanel fails to update, and the log shows: [2026-04-28 20:58:53 -0300] E Sysup: Needed... ea-wappspector installation can fail if getcomposer.org is blocked Symptoms The package ea-wappspector can fail to install if getcomposer.org is blocked on... net-snmp packages break v130 to v132 update on servers using MySQL Symptoms When attempting to upgrade the server from cPanel 130 to 132, the upgrade fails with...
Back

Send Message